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You must inform us of the next flight departure and its arrival time by using the telephone number provided on the confirmation form. Or use our contact form to inform your next flight/train details. or cancel your booking.
Cancellations can be made up to 24 hours before the arrival time, it will be free of charge.
After you have successfully filled out all of your information on our website, you will receive an automated email with all of your details and another confirmation email from our staff.
If you discover that your luggage has gone missing, you should inform us as soon as possible by using the phone number shown on the confirmation letter and that you have arrived at the airport and still require the transfer. If you have booked a Private Transfer from the airport, the driver will wait up to a maximum of 1 hour after the flight arrival time. If it is a Private Transfer from a railway station, the waiting time is 15 minutes after the arrival time of the train. Our phone number +33 699 610 074
